Competencies

• Communication - Expresses and transmits information with consistency and clarity.
• Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
• Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.
• Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
• Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to a realistic solution.
• Results Orientation - Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
• Time Management - Balances a myriad of tasks; prioritizes duties as needed.

Job Duties

• Operate and drive vehicles to varying customer location
• Greet customers and discuss type, quality, and quantity of products or services required
• Inspect, test, and repair cable signals and replace faulty cables, power supplies, digital boxes, modems amplifiers, and associated equipment
• Install, connect, disconnect and relocate cable outlets, digital boxes, and modems
• Evaluate the customers' services and equipment to verify that they are working within the specifications
• Converse with customers, ensure customers understand and approve of the work to be done
• Work at heights and on ladders, as required
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Maintain a high level of product and service knowledge
• Maintain a professional appearance, demeanor, and attitude at all times
• Educate customer on how to use the products/services installed
• Ensure that customers are satisfied with the services and products
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Participate in any required company training
• Document and close all calls to provide a record of work completed
• Meet the Key Performance indicators as outlined by Intek

Job Requirements

• High school diploma, GED, or equivalent
• Valid driver's license with a suitable driving record
• Valid auto insurance
• Must be willing to provide a Criminal Background Check
• Demonstrated aptitude for learning new technologies
• Ability to effectively communicate technical concepts to non-technical consumer
• High level of integrity and work ethic
• Ability to prioritize and manage conflicting demands
• Ability to work individually as well as part of a team

**Minimum 6 months to 1 year of experience working with Rogers products and services** 

Work Conditions

• Flexible hours including nights, weekends, and holidays
• Ability to maneuver and climb a 28 foot 75lb extension ladder
• Use of hand tools including but not limited to electric drills
• Hazards associated with conducting work outdoors
• Interaction with customers/clients, and the public at large
• Daily driving to and from work locations with a focus on courtesy and safety
• Operation of laptop computer and cell phone

What are the Perks?

Intek Communications Inc. offers unlimited earnings potential in the form of piecework. Your motivation, efficiency, speed, and job knowledge allow you to control your earnings. Intek offers a competitive benefits package, paid training, opportunity for career advancement, discounts on home phone, internet, cable, security, and wireless services. Intek provides a company vehicle, company gas card, and phone plan with unlimited Canada-wide talk and text.

Intek Communications Inc. seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Intek Communications Inc. will achieve this by ensuring that its hiring process is fair and equitable for all persons.

**ASK ABOUT OUR SIGNING BONUS**

Intek Communications Inc is looking to fill the position of Field Service and Installation Technician, under the direction of the Regional Manager. The Field Service and Installation Technician will primarily be responsible to inspect, test and repair cable signals and replace faulty cables, power supplies, digital boxes, modems, amplifiers, and associated equipment as well as install, connect, disconnect and relocate cable outlets, digital boxes and modems. The Field Service and Installation technician will always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. This position will maintain a high commitment to safety. The Field Service and Installation Technician must demonstrate aptitude for learning new technologies and high level of integrity and work ethic and must also have a drive to succeed and be able to work both independently and as part of a team.

Competencies

• Communication - Expresses and transmits information with consistency and clarity.
• Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
• Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.
• Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
• Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.
• Results Orientation - Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
• Time Management - Balances a myriad of tasks; prioritizes duties as needed.

Job Duties

• Operate and drive vehicles to varying customer location
• Greet customers and discuss type, quality, and quantity of products or services required
• Inspect, test, and repair cable signals and replace faulty cables, power supplies, digital boxes, modems amplifiers and associated equipment
• Install, connect, disconnect and relocate cable outlets, digital boxes and modems
• Evaluate the customers services and equipment to verify that they are working within the specifications
• Converse with customers, ensure customers understand and approve of the work to be done
• Work at heights and on ladders, as required
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Maintain a high level of product and service knowledge
• Maintain a professional appearance, demeanour, and attitude at all times
• Educate customer on how to use the products/services installed
• Ensure that customers are satisfied with the services and products
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Participate in any required company training
• Document and close all calls to provide a record of work completed
• Meet the Key Performance indicators as outlined by Intek

Job Requirements

• High school diploma, GED, or equivalent
• Valid driver's licence with a suitable driving record
• Valid auto insurance
• Must be willing to provide a Criminal Background Check
• Demonstrated aptitude for learning new technologies
• Ability to effectively communicate technical concepts to non-technical consumer
• High level of integrity and work ethic
• Ability to prioritize and manage conflicting demands
• Ability to work individually as well as part of a team

Work Conditions

• Flexible hours including nights, weekends, and holidays
• Ability to maneuver and climb a 28 foot 75lb extension ladder
• Use of hand tools including but not limited to electric drills
• Hazards associated with conducting work outdoors
• Interaction with customers/clients, and the public at large
• Daily driving to and from work locations with a focus on courtesy and safety
• Operation of laptop computer and cell phone

What are the Perks?

Intek Communications Inc offers unlimited earnings potential in the form of piecework. Your motivation, efficiency, speed and job knowledge allow you to control your earnings. Intek offers a competitive benefits package, paid training, opportunity for career advancement, discounts on home phone, internet, cable, security and wireless services. Intek provides a company vehicle, company gas card, and phone plan with unlimited Canada wide talk and text.

Intek Communications Inc seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Intek Communications Inc will achieve this by ensuring that its hiring process is fair and equitable for all persons.

Do you have previous telecommunications field technician experience?  If so, ask about our $1000.00 signing bonus!

Reports To

Regional Manager

Summary

The Fixed Wireless Access Technician, under the direction of the Regional Manager, will primarily be responsible to install and service Fixed Wireless Access points. Which includes installing and testing external antenna, Ethernet cable, and modems. The Field Service and Installation technician will always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. This position will maintain a high commitment to safety. The Fixed Wireless Access Field Technician must demonstrate aptitude for learning new technologies and a high level of integrity and work ethic and must also have the drive to succeed and be able to work both independently and as part of a team.

Competencies

• Communication - Expresses and transmits information with consistency and clarity.
• Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
• Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.
• Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
• Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to a realistic solution.
• Results Orientation - Able to focus on desired outcomes and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
• Time Management - Balances a myriad of tasks; prioritizes duties as needed.

Job Duties

• Operate and drive vehicles to varying customer locations
• Greet customers and discuss type, quality, and quantity of products or services required
• Install and service external antenna, Ethernet cable, and modem
• Install external antenna in an optimal location, drilling holes to install Ethernet cable, install Ethernet connectors, install the modem in an optimal location for Wi-Fi signal.
• Evaluate the customers services and equipment to verify that they are working within the specifications
• Converse with customers, ensure customers understand and approve of the work to be done
• Work at heights and on ladders, as required
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Maintain a high level of product and service knowledge
• Maintain a professional appearance, demeanor, and attitude at all times
• Educate customers on how to use the products/services installed
• Ensure that customers are satisfied with the services and products
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Participate in any required company training
• Document and close all calls to provide a record of work completed
• Meet the Key Performance indicators as outlined by Intek

Job Requirements

• High school diploma, GED, or equivalent
• Valid driver's license with a clean driver's abstract
• Valid auto insurance
• Clean criminal record check
• Demonstrated aptitude for learning new technologies
• Ability to effectively communicate technical concepts to non-technical consumer
• High level of integrity and work ethic
• Ability to prioritize and manage conflicting demands
• Ability to work individually as well as part of a team
• Previous telecommunications work experience considered an asset

Work Conditions

• Flexible hours including nights, weekends, and holidays
• Ability to maneuver and climb a 28 foot 75lb extension ladder
• Hazards associated with conducting work outdoors
• Interaction with customers/clients, and the public at large
• Daily driving to and from work locations with a focus on courtesy and safety
• Operation of laptop computer and cell phone

What are the Perks?

Intek offers a competitive benefits package paid training, the opportunity for career advancement, discounts on home phone, internet, cable, security, and wireless services. Intek provides a company vehicle, company gas card, and phone plan with unlimited Canada wide talk and text.

Intek Communications Inc. seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Intek Communications Inc. will achieve this by ensuring that its hiring process is fair and equitable for all persons.

Human Resources Specalist -  Focus on Full-Cycle Recruitment & Onboarding

Reports To

Human Resources Coordinator

Job Summary

The Human Resources (HR) Specialist, under the direction of the HR Coordinator, will primarily be responsible for the full cycle of recruitment located at our Markham office.

Skills/Experience

• High school diploma required
• Post-secondary education in the Human Resource or Business field would be considered an asset
• Health & Safety in enthusiast
• Valid driver’s license

Competencies

• Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Client/Customer Focus - Provides superior service to both internal and external customers.
• Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
• Conflict Management - Foresees potential conflict and takes preventative steps. Handles conflict when it arises; assisting with resolution or determining solutions.
• Cultural Sensitivity - Promotes an inclusive environment exemplified by understanding all cultural groups.
• Organization - Able to create or maintain processes to ensure all relevant information or tools are easily accessible.
• Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.
• Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.

Job Duties

• Recruit graduates from colleges, universities, and other educational institutions
• End to end recruiting: prepare and post notices and advertisements, and collect and screen applications, advise job applicants on the terms and conditions of employment and notify applicants of results of selection process
• Prescreen candidates and conduct interviews with the Regional Manager and Supervisors
• Facilitate orientation process and ensure proper data entry for new hires.
• Draft memoranda, correspondence, policies, reports, proposals, job descriptions, and other employment documentation
• Support HR initiatives & other events
• Create and post content for company social media accounts promoting open positions and events
• Create and monitor job postings on Indeed and LinkedIn
• Company Appreciation Day
  • Health & Safety initiatives
  • Intek clothing order

What We Offer:

• Health & Dental Benefits after 6 months
• Casual dress code
• Company events
• Company clothing

Work Conditions

• Operation of desktop computer
• Extended periods of sitting
• Interaction with employees, management, and the public at large
• Working in a busy office environment with frequent interruptions
• Occasional overtime

Intek Communications Inc. seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Intek will achieve this by ensuring that its hiring process is fair and equitable for all persons.