10950 State Bridge Rd Johns Creek, GA

Unleashed

Address

Johns Creek, GA

10950 State Bridge Rd

30022

Positions at this location

Customer Service/Dog Handler

If you have a passion for animals and their well-being, you've come to the right place!

We are currently looking for dedicated and flexible individuals to join our kennel team part time, working either at our Front Desk or as a Dog Handler/Kennel Attendant depending on the day's needs. At Unleashed, we pride ourselves on providing exceptional pet care, focusing on our core values of pet purposefulness, playfulness, and togetherness. We believe that caring for our furry guests is a collaborative effort, and we make sure to enjoy ourselves while providing top-notch care.

As part of our team, you will be surrounded by like-minded animal lovers who are committed to ensuring the happiness and safety of dogs while their owners are away.

We're on the hunt for attentive, punctual, and totally pawsome individuals who have a genuine love for working with pets. 

We value the commitment and dedication of our team members and recognize their potential. We offer clear career paths for those who demonstrate their passion and excellence in animal care. So, if you're ready to wag your way into an incredible career, unleash your passion and apply today!

Here's what you will be doing:

  • Provide world-class service to all our customers, human and pet alike
  • Have a thorough knowledge of each of our products/services
  • Promote sales in the form of packages, retail items, baths/grooming, next reservation, etc.
  • Have exceptional communication and listening skills- know how to defuse a situation and communicated effectively via in person, over the phone, and email
  • Be willing to help keep the lobby clean- this could include cleaning up after a pet has an accident
  • Ensure that all clients have a positive experience as you are often perceived as the "face" of our pet resort
  • Have a positive attitude, the ability to handle multiple challenges at once, and ability to learn quickly
  • This position is very fast paced.  You must be an excellent multi-tasker!  Example: there are 80 dogs leaving in a 2-hour period.  You must check them out, call for them, and collect payment all while answering the phone and responding to emails/inquiries
  • Ensure each pet is treated with respect and dignity, and has a safe and fun boarding experience
  • Willing to learn animal behavior to ensure their safety
  • Ensure kennels and play areas are clean and pleasant to be in
  • Cheerful, friendly, positive team-oriented attitude
  • Clean all equipment, toys, dishes, suites, floors, etc. Cleaning is a big part of what we do.
  • Use common sense to solve problems as it relates to dogs in our care.
  • Understand or learn about canine body language and how to make the dogs comfortable in meeting you and having you lead them into our facility. 
  • If you are a hard worker who takes direction well, are quick on your feet, and have initiative to make your job great then this may be the job for you!
  • We love to have fun and take our job of caring for people’s pets seriously. Safety and security are a priority while enjoying all we do. We are a team and communication is key in keeping the operations going.
  • This is a physically demanding job.  We ask that you be able to safely lift 50 pounds, have hand-eye coordination, and are comfortable in environments where dogs sometimes jump on you.
  • Must love people and dogs!

If this sounds interesting, please apply today! We would love to speak with you! 

 


General Manager 2024

Are you ready to take the lead and make tails wag? As the General Manager of our vibrant village, you'll be the leader of all things fun and furry! Here's your chance to run the show, pamper pets, and ensure smiles all around.

What You'll Do:

  • Lead daily operations, maintain staff, and ensure top-tier customer service.
  • Work in-role flexing between administrative work and working alongside your team.  This would include front desk, daycare, and kennel rooms.
  • Be on the floor monitoring staff and helping them with growth and development in their role.
  • Collaborate with Village Pet Care corporate staff and oversee payroll.
  • Manage and train the village staff, ensuring HR compliance.
  • Prepare daily revenue and end-of-day reports.
  • Safeguard pet guests, administer medications, and maintain supplies.
  • Take charge of your team’s work shifts while keeping the budget in check.
  • Network like a pro by promoting Village Pet Care and engaging with the community.
  • Complete all training programs and participate in essential meetings.
  • Complete all assigned duties as necessary.
  • Responsible for getting involved in community 

These responsibilities ensure the seamless operation of our vibrant village.

 

Must-Have Skills:

  • At least two years of management magic, with basic P&L experience.
  • A heart for customer service and computer wizardry.
  • Master the art of people management, problem-solving, and confidentiality.
  • Previous animal experience a plus
  • Juggling skills to manage multiple tasks and deadlines.
  • Strength in communication, presentation, and motivation.
  • Willingness to work evenings, weekends, and holidays
  • Out of the box thinker and ability to execute to improve and grow your village
  • Working manager alongside your team minimum of 40 hours a week.
  • The ability to lift 40 pounds and keep those paws moving
  • Looking for an opportunity to grow professionally

Why You'll Love It Here:

  • Pay range $50,000-$60,000 per year, Exempt salary position
  • Perks like PTO, medical/dental/vision plans, and discounts on village services.

Join our pet-loving team and let's create some tail-wagging memories together! 

Base Salary: $50,000.00


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