665 Bell Fork Rd Jacksonville, NC

If you have a passion for animals and their well-being, you've come to the right place!

We are currently looking for dedicated individuals to join our Front Desk Team. At Animal House, we pride ourselves on providing exceptional pet care, focusing on our core values of pet purposefulness, playfulness, and togetherness. We believe that caring for our furry guests is a collaborative effort, and we make sure to enjoy ourselves while providing top-notch care.

As part of our team, you will be surrounded by like-minded animal lovers who are committed to ensuring the happiness and safety of dogs while their owners are away.

We're on the hunt for attentive, punctual, and totally pawsome individuals who have a genuine love for working with pets. 

Here's what you will be doing:

• Provide world-class service to all our customers, human and pet alike
• Have a thorough knowledge of each of our products/services
• Promote sales in the form of packages, retails items, baths/grooming, next reservation, etc.
• Have exceptional communication and listening skills- know how to defuse a situation and communicated effectively via in person, over the phone, and email
• Be willing to help keep the lobby clean- this could include cleaning up after a pet has an accident
• Ensure that all clients have a positive experience as you are often perceived as the "face" of our pet resort
• Have a positive attitude, the ability to handle multiple challenges at once, and ability to learn quickly
• This position is very fast paced.  You must be an excellent multi-tasker!  
• Must love people and dogs!

If this sounds interesting, please apply today! We would love to speak with you!

 Pay: Starting at $10 per hour

This is a part-time position and we will be needing someone for varying shifts

Animal House is seeking a Kennel Manager to add to our team! The ideal candidate will have previous experience in a kennel environment as well as work in a leadership role. 

Responsibilities:

• Ensure staff are following our standard operating procedures.
• Engage with our human and canine clientele.
• Keep accurate records of daily activities.
• Ensure that proper guidelines are followed for cleaning protocols.
• Train and evaluate employees.
• Serve as the manager onsite when General Manager is not available.
• Adjust daily schedule for shift personnel to ensure optimal efficiency and meet labor expectations
• Performs other duties and project work as assigned.
• Resolve customer complaints, escalate as needed. Great customer service skills is a must!
• Promote sales in the form of group/bulk service packages, retail, baths/grooming, next reservations, etc
• Assist with coordination and input of quarterly employee evaluations
• Keep track of existing supplies and retail inventory, request additional needs when appropriate.
• Keep a pulse on employees, which includes morale, attitude, and ways to improve the overall atmosphere.
• Keep track of specific and individual details regarding pets in house, their parents, specific details of incidents, etc. so that appropriate actions, measures, and responses can be completed to include employee counseling.
• Maintain confidentiality in our practices and all aspects of our clients and business.
• Maintain control of a group of dogs in play.
• Clean all equipment, toys, dishes, suites, floors, including mopping, sweeping, trash removal, and more. Cleaning is a big part of what we do!
• Accurately retrieve and dispense food and medication and follow proper cleaning and storing of dishes and medications.
• Understand and learn about canine body language and how to make pets comfortable in meeting you and having you lead them into our facility.
• Respond to and resolve canine incidents and complete detailed and accurate reports.

Qualifications:

• Prior supervisory experience.
• Ideal candidate has previous pet care experience.
• Must enjoy the company of animals.
• Ability to thrive in a fast-paced environment.
• Have the philosophy of leading by example.
• Must be available to work flexible hours including weekends and holidays.

Pay starts at $12/hr, depending on experience

Perks of being a full time team member:

PTO

Medical/Dental/Vision 

Discounted services at our Villages

Base Salary: $12.00

Do you have a passion for animals and animal care? Then you have come to the right place!

Animal House Jacksonville is recruiting for dog attendants to join our team! We offer top-of-market pet care in a safe and clean environment. You will be joining a team of pet lovers who take care of dogs and cats while the pet parents are out and about.

Our ideal candidate is attentive, punctual, and engaged in their work.

Key responsibilities include:

• Ensure each pet is treated with respect and dignity, and has a safe and fun boarding experience
• Willing to learn animal behavior to ensure their safety
• Ensure kennels and play areas are clean and pleasant to be in
• Cheerful, friendly, positive team-oriented attitude
• Clean all equipment, toys, dishes, suites, floors, etc. Cleaning is a big part of what we do.
• Use common sense to solve problems as it relates to dogs in our care.
• Understand or learn about canine body language and how to make the dogs comfortable in meeting you and having you lead them into our facility. 
• If you are a hard worker who takes direction well, are quick on your feet, and have initiative to make your job great then this may be the job for you.
• We love to have fun and take our job of caring for people’s pets seriously. Safety and security are a priority while enjoying all we do. We are a team and communication is key in keeping the operations going.
• This is a physically demanding job.  We ask that you be able to safely lift 50 pounds, have hand-eye coordination, and are comfortable in environments where dogs sometimes jump on you.
• Must have basic customer service skills and be able to follow our safety protocols.
• Must love dogs. We have a lot of them!

Multiple positions available!

Base Salary: $10.00