Welcome To Reynolds Dog Resort West Linn
Open Positions
Customer Service Representative/ Front Desk
If you have a passion for animals and their well-being, you've come to the right place!
We are currently looking for a dedicated individual to join our Front Desk Team. At Reynolds Dog Resort, we pride ourselves on providing exceptional pet care, focusing on our core values of pet purposefulness, playfulness, and togetherness. We believe that caring for our furry guests is a collaborative effort, and we make sure to enjoy ourselves while providing top-notch care.
As part of our team, you will be surrounded by like-minded animal lovers who are committed to ensuring the happiness and safety of dogs while their owners are away.
Here's what you will be doing:
- Provide world-class service to all our customers, human and pet alike
- Have a thorough knowledge of each of our products/services
- Promote sales in the form of packages, retails items, baths/grooming, next reservation, etc.
- Have exceptional communication and listening skills- know how to defuse a situation and communicated effectively via in person, over the phone, and email
- Be willing to help keep the lobby clean- this could include cleaning up after a pet has an accident
- Ensure that all clients have a positive experience as you are often perceived as the "face" of our pet resort
- Have a positive attitude, the ability to handle multiple challenges at once, and ability to learn quickly
- This position is very fast paced. You must be an excellent multi-tasker!
- Must love people and dogs!
If this sounds interesting, please apply today! We would love to speak with you!
Pay: $16.50 per hour
Part-time
Base Salary: $16.50
Position Details ApplyGeneral Manager - Dog Resort
Are you ready to take the lead and make tails wag? As the General Manager of our vibrant village, you'll be the leader of all things fun and furry! Here's your chance to run the show, pamper pets, and ensure smiles all around.
What You'll Do:
- Lead daily operations, maintain staff, and ensure top-tier customer service.
- Work in-role flexing between administrative work and working alongside your team. This would include front desk, daycare, and kennel rooms.
- Be on the floor monitoring staff and helping them with growth and development in their role.
- Collaborate with Village Pet Care corporate staff and oversee payroll.
- Manage and train the village staff, ensuring HR compliance.
- Prepare daily revenue and end-of-day reports.
- Safeguard pet guests, administer medications, and maintain supplies.
- Take charge of your team’s work shifts while keeping the budget in check.
- Network like a pro by promoting Village Pet Care and engaging with the community.
- Complete all training programs and participate in essential meetings.
- Complete all assigned duties as necessary.
- Responsible for getting involved in community
These responsibilities ensure the seamless operation of our vibrant village.
Must-Have Skills:
- At least two years of management magic, with basic P&L experience.
- A heart for customer service and computer wizardry.
- Master the art of people management, problem-solving, and confidentiality.
- Previous animal experience a plus
- Juggling skills to manage multiple tasks and deadlines.
- Strength in communication, presentation, and motivation.
- Willingness to work evenings, weekends, and holidays
- Out of the box thinker and ability to execute to improve and grow your village
- Working manager alongside your team minimum of 40 hours a week.
- The ability to lift 40 pounds and keep those paws moving
- Looking for an opportunity to grow professionally
Why You'll Love It Here:
- Pay range $50,000-$60,000 per year, Exempt salary position
- Perks like PTO, medical/dental/vision plans, and discounts on village services.
Join our pet-loving team and let's create some tail-wagging memories together!
Base Salary: $50,000.00
Position Details ApplyKennel Tech
Do you have a passion for pets and love to be surrounded by wagging tails?
At Reynolds Dog Resort West Linn, we're looking for an enthusiastic and caring Kennel Tech/Daycare Attendant to join our team!
If you're ready to play, cuddle, and ensure a pawsitively fantastic time for our furry guests, this job could be a perfect fit for you!
What You'll Do:
- Supervise Playtime: You'll oversee monitoring the play area, ensuring all pets are playing safely and having a blast. Whether they're chasing balls, climbing obstacles, or splashing in the pool, you'll keep a watchful eye on their activities.
- Organize Fun Activities: Keep the day lively and exciting by organizing games, agility courses, and other fun activities that engage our daycare pets. You'll get to know their personalities and create experiences that suit their energy levels and interests.
- Safety and Cleanliness: Maintaining a clean and safe environment is key. You'll be responsible for cleaning up after pets, sanitizing play equipment, and ensuring the play area is free from hazards.
- Socialization and Interaction: Pets need attention and affection, and that's where you come in! You'll be interacting with pets, giving them plenty of pets and belly rubs, and helping them socialize with other animals.
- Behavior Observation: You'll watch for signs of stress or aggression and take steps to keep the daycare environment harmonious. This includes separating pets if needed and working with the team to address any behavior issues.
- Communication with Pet Owners: You'll update pet owners about their pets' activities and behavior during daycare. This might include sending photos or videos to show off their pets' fun day!
- Collaborate with Team Members: Work with other daycare attendants, grooming staff, and kennel attendants to ensure seamless operations and excellent care for all our furry guests.
What You'll Need:
- Love for Animals: A genuine passion for pets and their well-being is necessary. You should be comfortable interacting with various breeds and sizes.
- Communication Skills: You'll be talking with pet owners and other team members, so clear and friendly communication is essential.
- Physical Stamina: The role involves being active, standing, and playing with pets for extended periods. You should be able to lift and carry moderate weights as needed.
- Problem-Solving Skills: If issues arise, such as pets not getting along, you'll need to find quick solutions to maintain a safe and happy environment.
- Team Spirit: You'll be working as part of a close-knit team, so a collaborative and positive attitude is important.
Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you're ready to be the hero of the play area and create a fantastic experience for pets and their owners, we'd love to hear from you!
Apply today to become a Daycare Attendant at Reynolds West Linn and make every day a paw-sitive experience! Pay starts at $16.50/hr.
Base Salary: $16.50
Position Details ApplyReservation Specialist
Calling all animal enthusiasts! Are you ready to embark on an exciting adventure as a Reservation Specialist? Join our team and be a part of our fantastic crew that delivers top-notch pet care in a secure and pristine environment. We're on the hunt for attentive, punctual, and totally pawsome individuals who have a genuine love for working with pets. So, if you're ready to wag your way into an incredible career, unleash your passion and apply today!
Here's what you will be doing:
- Provide world-class service to all our customers, human and pet alike
- Have a thorough knowledge of each of our products/services
- Promote sales in the form of packages, retails items, baths/grooming, next reservation, etc.
- Have exceptional communication and listening skills- know how to communicate effectively via in person, over the phone, and email
- Ensure that all clients have a positive experience as you are often perceived as the "face" of our pet resort
- Have a positive attitude, the ability to handle multiple challenges at once, and ability to learn quickly
- This position is very fast paced. You must be an excellent multi-tasker!
- Must love people and dogs!
If this sounds interesting, please apply today! We would love to speak with you!
Pay $16.50 per hour
Base Salary: $16.50
Position Details Apply